The Best Fleet Management Software Has Superior Customer Reviews. Here's Why.
If you’re in the business of providing services to your community—plumbing, construction, landscaping, or another line of business—you know how important customer reviews are to your company. Next to referrals, in fact, reviews are probably one of your most reliable sources of new business. This is even more true for the best fleet management software!
In field service businesses, you understand the influence a customer review can have on your potential customers either as a “seal of approval” or a “buyer beware." You probably wouldn’t pay for a service for your own business without first listening to what other customers say about that company. Are their customers satisfied with the product itself? Is the support sufficient? Does the business offer flexible pricing options? And perhaps most important: is this a company we’d be happy doing business with?
When looking for the best fleet management software, the superior provider will be mindful of their customer reviews. Having a business that cares about your bottom line and experience is crucial. Let's look at the positive side of reviews and the not-so-positive side of reviews.
Trustpilot: Credible Reviews on the Best Fleet Management Software
Among the largest platforms in the world for customer reviews on B2B technology products, Trustpilot has more than 120 million written reviews, covering more than half a million different solutions and websites.
In fact, someone publishes a new product or service review on Trustpilot every second of every day, totaling 4 million new reviews per month.
If you're looking for the best fleet management software or another type of service business—Trustpilot will have your back when it comes to authentic review. You'll see real reviews from real people based on their experience with the business in question. This is especially helpful when it comes to a business investment like GPS tracking.
With data out there in the open for anyone to read—you could quickly lose business if someone left a negative review sharing their experience. On the other hand, you could gain business quickly with ease by providing a seamless customer experience.
Bigger Isn’t Always Better
Just as a low star rating from viewers can signal that the movie you just found on Amazon Prime might not be worth your time, sites like Trustpilot are a great way to quickly screen the GPS tracking companies on your list. Low star ratings can alert you that the provider needs a more thorough vetting—or, maybe, to be crossed off your list altogether.
Here’s one example in the GPS tracking industry, a large company you’ve certainly heard of and might even assume you can trust because of its familiar name.
It would be rude to call them out by name, but we’ll show you the top of their Trustpilot page. Below, you can see who they are, how many stars they’ve earned from customers (spoiler alert: it’s 2.2 out of 5), and what the most recent reviews say about doing business with them.
The proof of the best fleet management software lies in the customer reviews.
Work with the Best Fleet Management Software Provider.
Let the customer reviews speak for themselves. Dive into your own research on Trustpilot (as well as other review sites like Capterra and Software Advice). But to show you another snapshot of what you’ll find—this time, at the other end of the quality spectrum—here’s the ClearPathGPS Trustpilot page for reference!
When you visit that page, you’ll see that our overall star rating (spoiler alert: it’s 4.9 out of 5) qualifies ClearPathGPS as “Excellent” on the Trustpilot ranking system, a designation few businesses in any category earn.
Those two descriptions give you an idea of how varied the details are in ClearPath’s customer reviews. Other than the one thing they almost all have in common—5 stars out of 5 stars—our customers share many different reasons on Trustpilot for why they’re delighted to work with ClearPath.
- Some praise the functionality and flexibility of our solution.
- Some cheer the ClearPath app’s user-friendliness (even for their tech-phobic staff).
- Some thank us for helping to customize just the right GPS tracking solution for them.
- Some highlight our super-friendly, super-helpful customer support team.
- And some just can’t thank us enough for having the most flexible pricing in the industry.
After you’ve reviewed GPS tracking companies on Trustpilot, check out our more in-depth customer success stories.
Connect with a product expert about how we can help you use the best fleet management software to move your business forward.
At ClearPathGPS, we are focused on helping our customers improve their operations and bottomline. Our top-rated GPS fleet tracking solutions provide real-time data insights and tools needed to more effectively manage the vehicles, people, and assets businesses send into the field everyday. Can ClearPathGPS help your operations get better results? Let’s find out – request a demo or contact us today!