As a local field service business owner, you want to save time and money wherever possible. However, inefficiencies in your accounts receivable department can lead to wasted time, unpaid invoices, proof of service disputes, and interrupted cash flow. Not using best practices when it comes to your accounting can not only stunt growth but put your business in danger of failing.
When you incorporate the proper systems, managing accounts receivable successfully is achievable. Here are the top 5 ways that you can improve your accounts receivable process to better benefit your business:
1. Electronic Payments
Automation lends itself to making payments easily. When a business has an easy electronic payment system in place, then customers can pay invoices online at their convenience. The easiest solution for setting up ePayments is to work with a payment provider, like Axia Payments, who can provide an online customer payment portal that allows consumers to purchase by credit, debit, eCheck and mobile methods. Automation allows recurring payment options making it harder for customers to miss payments and reduces human error in the accounting department.
2. Settle Late Payments
A recent study revealed that late payments cost small and mid-sized businesses as much as $3 trillion globally. Almost 40% of these businesses experience direct negative impacts from late payments and it influences the ability to pay suppliers, staff and invest back into the business. To reduce the amount of late payments you receive, set clear due dates, send reminders and implement late fees. When a customer fails to pay on time, consider offering them a payment plan. Performing these actions will help your business reduce the amount of debt that needs to be written off.
3. Send Reminders
A payment reminder is a simple way to inform customers that their payment is expected soon. Develop a standardized email template to send to customers one week to a few days before an upcoming payment is due. For larger invoices, consider giving customers a reminder call. It helps establish a rapport and increases the chances that the bill will be paid on time in the future.
4. Implement GPS Vehicle Tracking
When you implement a GPS vehicle tracking system, your accounts receivable department has iron-clad proof of service reports that keeps billing accurate and enables the team to resolve client questions quickly.
5. Develop Clear Procedures
Establishing written guidelines on how to handle billing, late payments, credit approvals and customer data maintenance will provide a consistent approach to managing your accounts receivable. Clear accounts receivable procedures create organization, efficiency, and consistency.
A refined accounts receivable management system and reliable GPS tracking system is are vital to any growing field service business. Implementing these simple tips can make your business more robust in the long run.
Let Axia Improve Your Accounts Receivable Process: Contact Axia at email@example.com or call us Axia at 1-877-.875-.6114 ext. x4.
Let ClearPathGPS Streamline Your Field Service Operations: Request a demo or call us at 888.734.0834 to learn more.
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