Crocker Refrigeration and Air Conditioning has been serving residential and commercial HVAC customers throughout Santa Barbara County for over 30 years. Their fleet of service trucks are in motion seven days a week and often after hours. Crocker needed a tool that would allow them to manage dispatch, ensure safety and accurately account for job site labor. They chose ClearPathGPS for the no-contract pricing and real time GPS tracker reporting.
Real Time GPS Tracker Makes Dispatch a Breeze
When a customer calls in with a HVAC issue, the staff at Crocker can instantly locate the nearest service truck, see how long they’ve been at their current job site, and dispatch them; saving valuable time. Crocker is also able to give clients peace of mind with accurate updates on the technician’s arrival time and status without having to call the driver while they are on the road, thanks to their real time GPS trackers. Managers are even able to pull up the location and status of any driver on their iPhone or Android mobile apps.
Virtual Timecard Report Makes Client Billing Easy
The Crocker Refrigeration fleet makes numerous stops throughout the day and even many after hours service calls. Reconciling client billing and driver time cards used to be a labor intensive effort. With the ClearPathGPS Virtual Timecard report the office staff can run an automated history of every stop, duration, travel time and mileage in a user friendly format that makes reconciliation a breeze. If a customer has a question about time on a job, Crocker has the answer right at their fingertips.
Focus on Safety & Efficiency Helps Grow the Bottom Line
Crocker Refrigeration knows that watching the speed and driving habits of the fleet helps save money on fuel, maintenance and liability risk. With ClearPathGPS they know that their drivers are always operating safely and vehicles are never being misused. Their drivers take vehicles home at night, so knowing that their assets are always safe brings peace of mind and security to the business as well. With automatic maintenance tracking, vehicles are always kept in top working condition.
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“With ClearPathGPS we’re able to dispatch the nearest truck to a job in realtime and easily verify proof of service on that job right from the system. If I need to know where a truck was on a specific date and time, I have that answer right in front of me.”
BRYANT CROCKER, VP, CROCKER REFRIGERATION & AIR
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No contracts, cancel or suspend any vehicle at anytime. Flexible hardware purchase or lease options with service plans starting at $20 per month. See why thousands have chosen ClearPathGPS.