About Big Birge Plumbing
Big Birge Plumbing is one of the most trusted and in-demand service companies in the Omaha Metropolitan area. Omaha Magazine has named the company a “Best Plumbing Services” provider many years in a row. And customers who have used the company’s services—plumbing repairs and installations, commercial plumbing, and plumbing remodeling—will tell you the same thing. Among Big Birge Plumbing’s large number of Google Reviews, which span many years, the company has earned a nearly perfect customer rating of 4.9 out of 5 stars.
With nearly a dozen trucks in the field at any given time, at jobsites all across the Omaha Metro area, the company needed a more effective and reliable way to keep track of all of its journeyman plumbers and apprentices—and to know which crew to contact when a new job order came in.
Here’s how John Schlumberger, the company’s Finance Controller, explains the challenge they faced: “On any day, we might have guys at several houses doing sink or piping repairs, other crews across town doing a remodeling job, and still other crews working on new construction projects like a school or apartment building. We didn’t have a way to know at all times exactly where all of those teams were.”